Privacy Policy

This Privacy Policy explains how [COMPANY_LEGAL_NAME] ("we", "us", or "our") collects, uses, discloses, and protects information in connection with the ReelBolt public marketing website. Please read it carefully. If you have questions, contact us using the details in Section 12.

1. Who we are

The ReelBolt marketing website is operated by:

• Company: [COMPANY_LEGAL_NAME]
• Registered address: [REGISTERED_ADDRESS]
• Company registration number: [COMPANY_REGISTRATION_NUMBER]
• Privacy contact: [PRIVACY_EMAIL]
• Data protection officer / contact: [DPO_CONTACT]

2. Scope

This policy covers only the public marketing website you are currently reading: the pages served at the root domain, such as the homepage, features, about, and contact pages. If you sign up for and use the ReelBolt application itself (once it launches, under the/app path), that use is governed by separate, account-level data handling terms presented within the application at sign-up, not by this document. This distinction matters because the marketing site and the application are different services with different data practices: the marketing site is essentially informational and handles contact-form submissions and site analytics, while the application processes project files, workflow data, and account information under a different legal basis (contract performance for a signed-up customer).

3. What we collect

On this marketing website, we collect the following categories of data:

• Contact-form submissions. When you use the contact form, we collect the name, email address, company name (optional), and message you provide.
• Server access logs. Like most websites, our hosting infrastructure automatically records technical information about each request, including your IP address, user-agent string, requested URL, referring page, and timestamp.
• Analytics data. Only if you affirmatively accept cookies via the cookie banner, we load Google Analytics, which collects usage data such as pages viewed, session duration, device/browser type, and approximate location derived from your IP address. No analytics data is collected before you make that choice.

4. Why we collect it, and our lawful basis

We only process personal data where we have a valid lawful basis to do so. The table below summarizes the purpose and legal basis for each category described in Section 3.

• Contact-form data is processed to respond to your enquiry and, where applicable, to take steps you request prior to entering into a contract with us. Lawful basis: performance of, or steps prior to, a contract, and/or our legitimate interest in responding to enquiries directed at us.
• Server access logs are processed to operate, secure, and troubleshoot the website (for example, detecting abuse or diagnosing errors). Lawful basis: legitimate interest in keeping the website secure and functioning correctly.
• Analytics data is processed to understand how visitors use the site and to improve it. Lawful basis: your consent, obtained through the cookie banner described in Section 5. You may withdraw this consent at any time.

5. Cookies and similar technologies

We use a small number of storage mechanisms, summarized below. We do not set any cookie before you make a choice in the cookie banner. Your initial choice itself is remembered in your browser's local storage, not a cookie.

You can change your mind at any time: Cookie preferences reopens the consent banner so you can accept or reject analytics cookies again.

6. Sharing and processors

We do not sell your personal data. We share limited data with the service providers below, each acting on our behalf under appropriate contractual terms:

• Hosting: [HOSTING_PROVIDER] hosts the website and processes server access logs as part of delivering the site to you.
• Analytics: Google Analytics, provided by Google Ireland Ltd, processes analytics data described in Section 3, but only once you have given consent.
• Email: [EMAIL_PROVIDER] processes contact-form submissions in order to deliver them to our team and allow us to reply to you.

7. International transfers

Some of the processors listed in Section 6 may process data outside of your own country or region. Where that happens, we rely on the following transfer mechanism to ensure your data continues to receive an adequate level of protection: [TRANSFER_MECHANISM].

8. Retention

We keep contact-form submissions for [CONTACT_RETENTION_PERIOD], after which they are deleted or anonymized unless a longer period is required to resolve an ongoing enquiry or comply with a legal obligation. Server access logs are retained for [LOG_RETENTION_PERIOD]for security and troubleshooting purposes, after which they are automatically purged. Analytics data is retained according to Google Analytics' own configured retention settings for our property.

9. Your rights

Depending on where you live, you may have some or all of the following rights over your personal data:

• The right to access the personal data we hold about you
• The right to have inaccurate personal data corrected (rectification)
• The right to have your personal data deleted in certain circumstances (erasure)
• The right to restrict how we process your personal data in certain circumstances
• The right to receive your data in a portable format (data portability)
• The right to object to processing based on legitimate interest
• The right to withdraw consent at any time, for processing based on consent (such as analytics)
• The right to lodge a complaint with a supervisory authority, in particular [SUPERVISORY_AUTHORITY]

To exercise any of these rights, contact us using the details in Section 12. We will respond in accordance with applicable law.

10. Children

This website is directed at businesses and professionals evaluating ReelBolt. It is not directed at, and we do not knowingly collect personal data from, children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page when we do. Material changes will be highlighted in a more prominent way where appropriate.

12. How to contact us

If you have questions about this policy or how we handle your data, contact us at:

• [COMPANY_LEGAL_NAME]
• [REGISTERED_ADDRESS]
• Privacy enquiries: [PRIVACY_EMAIL]
• Data protection officer / contact: [DPO_CONTACT]